I have 15 years’ experience working from within and outside of organizations helping to advance people-centered, sustainable transformation and change.

My experience has shown me that the people who are closest to a problem or challenge are also the ones that hold its solution. Often in organizational systems, that wisdom is sometimes hard to surface due to hierarchy, power dynamics, or people just not feeling that they have the permission to bring their ideas forward.

My approach to organizational and systems transformation work is rooted in the idea that a thoughtful and well-designed process can be all that is needed to unlock this wisdom and help organizations move toward their goals.

With that as an overarching approach, there are three main values that guide the work I do.

Meaningful participation: I believe that the people within our organizational systems hold the keys to unlocking our biggest challenges—we just need to find a way to unleash them. When working with a client system I focus on understanding how that problem is experienced from as many different vantage points as possible and bringing those different perspectives into the work of building a solution.

Centering the human experience: Modern organizations often set the expectation—explicitly or implicitly—that staff members need to separate their professional and personal selves, setting aside their hopes, fears, dreams, aspirations, and passions when they come to work. This is often most visible in organizational change efforts, where we are quick to label someone as a “resistor” if they are having an emotional reaction to a change effort. I believe that by centering the human experience, we can create more effective and more sustainable change.

Equity and inclusion: Organizational structures and cultures reflect the wider culture they are set in—meaning that oppressive systems and norms that cause harm to BIPOC folks, women, members of the LGBTQ community, differently abled folks, and more will continue to permeate our organizational cultures unless we take proactive action. Actively identifying and addressing inequities and barriers to inclusion is a central part of how I partner with organizations.